CANCELLATION POLICY

non-refundable deposit is required to secure your appointment and will be applied toward your total service cost. Deposits are non-refundable but may be transferred one time when an appointment is rescheduled at least 24 hours before the scheduled appointment time. The new appointment is subject to availability. If you choose to cancel your appointment, your deposit will be forfeited. No-shows will forfeit the deposit and incur a 10% no-show fee based on the scheduled service total. Clients arriving more than 15 minutes late will incur a $10 late fee. Clients arriving 20 minutes or more late may need to reschedule their appointment. Please arrive with your hair fully detangled. Additional detangling fees may apply.